Privacy Policy

At XL Automotive Inc,  we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of our customers, website visitors, and any other users of our services.

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

1. Information We Collect

We may collect the following types of information:

 a. Personal Information

This includes details that can identify you personally, such as:

        •        Name

        •        Email address

        •        Phone number

        •        Home or business address

        •        Vehicle information (e.g., VIN, license plate, make, model, year)

 b. Payment Information

If you make a purchase, we may collect billing details such as credit card information, billing address, and transaction history.

 c. Device Information

When you interact with our website or other digital services, we may collect data about your device, such as:

        •        IP address

        •        Browser type

        •        Operating system

        •        Usage patterns (e.g., pages visited, time spent)

 d. Location Data

With your consent, we may collect information about your precise geographic location when using our services (e.g., GPS data for roadside assistance).

 e. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather data about usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

2. How We Use Your Information

We may use your personal information for the following purposes:

        •        To provide, maintain, and improve our services, including vehicle maintenance, repair, and sales.

        •        To process payments and transactions.

        •        To communicate with you regarding appointments, services, and special offers.

        •        To personalize your experience and deliver customized content or advertising.

        •        For business analytics, internal research, and product development.

        •        To comply with legal obligations or resolve disputes.

3. How We Share Your Information

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.  We do not sell your personal information. However, we may share your information with third parties under the following circumstances:

 a. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms.

 b. Legal Compliance

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal proceedings, protect our rights, or prevent harm.

 c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new business owner as part of the transaction.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

        •        Access: You can request access to the personal information we hold about you.

        •        Correction: You can request corrections to inaccurate or incomplete information.

        •        Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

        •        Opt-out: You can opt-out of receiving marketing communications at any time by following the instructions provided in those messages.

6. Third-Party Links

Our website or services may contain links to third-party sites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date at the top. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

        •        Email: autoservice@xlautomotive.com

        •        Phone: 781 821 4000

        •        Mail: 239 Turnpike St Canton MA 02021

This Privacy Policy ensures that we respect and prioritize the privacy of our customers. Please let us know if you need any further adjustments to fit your specific needs.